Women, What Does Your Body Language Say?

2009 July 6

I’m twirling my hair as I think of how to start this post. My ankles are crossed and I’m sitting at my desk, head tilted. I’m an expressive person and tend to talk with my hands. I like to look people directly in the eye when they’re talking to me.

Each of those actions are non-verbal but can communicate a lot about me and who I am. This can be shown through hand gestures, eyebrow movements, laughter, activity or inactivity, words or silence. They all have a message.

Albert Mehrabian, Psychology professor at UCLA coined the “7%-38%-55%” rule: Effective personal communication is 55% body language, 38% tone of voice and only 7% content of the words you use.” Other studies show that non verbal communication is responsible for anywhere from 50-70% of communication, which obviously asserts how important our actions (not words) are.

Specifically with women in the workspace, Forbes has an interesting article citing some of the visual ticks common to women.

–Tilting your head–a sign of listening that can be misinterpreted as one of submission or even flirting.

–Folding your hands on your lap–hiding your hands under a conference table or desk, for example, signals untrustworthiness; a cue from ancient times, when men would reveal their palms to show they were unarmed.

–Crossing your legs–a sign of resistance.

–Excessive smiling–an indication that you lack gravitas and seriousness.

–Folding your arms in front of you–translates to insecurity or defensiveness.

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–Playing with or tugging at your hair, jewelry or clothes–can signal distress or, again, be misinterpreted as flirting.

Some of these make me mad that our society translates playing with my hair as flirtatious, but then again, it’s not the most authoritative or confident form of communication. Women in general are more expressive than men.

Carol Kinsey Goman, an executive coach and author of The Nonverbal Advantage highlights particular instances when women look submissive: “In program photos for corporate events, if there are 20 or 30 people, a woman will always say ‘I’ll crouch down in front.’ A man won’t do that. By minimizing yourself, you are communicating that you are diminutive or submissive.” I see the point here, but I have to disagree because I’m very short so I often go in front or crouch down due to practicality. I’m not at all submissive. What do you think?

Regardless, as a businesswomen and young professional I continually grapple with the idea that we have to transform ourselves in order to get ahead. I believe in evolution, learning and personal growth towards success but not completely changing who you are. There’s a fine line between sacrifice and focusing on constructive growth so I firmly believe in maintaining self awareness and not compromising yourself.

I wouldn’t call myself a feminist. I would call myself a proud, independent woman. I will be myself but part of working amongst men, especially in a field where men are dominant I pay attention to my words and communication skills, which means my non verbal cues are important to understand as well. To better understand how you act and understand nonverbal cues try this test from University of California, Santa Cruz: Exploring Nonverbal Communication.

Theresa Zagnoli, founder and CEO of Zagnoli McEvoy Foley, a communication and litigation consulting firm seems to agree with my thoughts in not conforming but still growing. When mirroring, mimicking and suppressing bad habits or impulses it “doesn’t change who you are. It doesn’t change your heart, what is in your head, your ideas. In fact, changing how you carry yourself allows us to communicate those thoughts and feelings more fully…”

What sort of non verbal cues have you found offensive that affect women in the workplace? What have you noticed from non verbal cues in your everyday life?

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  • http://thelostjacket.com Stuartfoster

    I've had a lot of talks with Carla Blumenthal about this issue. Is it bullshit? Yes. Is it reality? Also, a yes.

    Women are taught from a young age and rewarded for behavior like caring more about their peers and “being nice” then more assertive, competitive traits.

    I don't think anyone can deny the fact that I speak my mind and am assertive. I encourage Carla to do this as well. Her ideas are just as valid as mine (if not more so), but it's the way in which she communicates them that prevent her from achieving the maximum yield.

    I think the bigger issue is this: Schooling through college tends to favor girls as it is structured, laid out and tends to have more specific goals. Business life is more of a free-for-all and guys are initially better suited due to their bravado.

    I want 20 something women to realize that they can be more assertive and demand more. Don't settle or get supplanted by a guy who just talks louder then you do. Speak your mind…your ideas are equal or better then his.

  • http://www.smallhandsbigideas.blogspot.com Grace Boyle

    @Stuart A reality that is bullshit. Hmm, hard to stomach but I have to agree with you. I'm Italian-Irish, so I'm assertive, persistent and definitely not quiet. With tact, all have treated me well personally and professionally.

    I pay attention to my nonverbal cues, but I don't let them demean me. If anyone was in an interview (male or female) and they were nervously twitching, crossing their arms, not making eye contact, etc. it can be detrimental but it doesn't mean it's the end of the world. We learn to control our body in different ways and it's true that women need to stand up more, breaking free of the traditional mold. Thanks for sharing!

  • http://www.owlsparks.com/ Carlos Miceli

    Grace, this is one very discussed topic. I agree with Stuart, this is wrong, but it's also real. No point in bitching about it :)
    I work in B2B sales, and you see this all the time. We're trained to read body language, to realize that the gestures say much more than the words. You may focus on women, but this is true for both sexes.

    The important thing is to understand it and accept it, so you can adapt your own body communication the way you want. Even if you think something else, what your body says will matter much more.

  • http://twitter.com/rosa7987 Rosalina Peña

    I do that too! I twirl my hair all the time :)
    I think that yes, we have to pay attention to the signals we send with our body language, especially when we want to send a specific message and it doesn't have to influence in our personality. But if what we want to project is exactly how we feel, there can't be too many misunderstandings.
    Great post, communication is so important in and out of the work environment.

  • http://www.smallhandsbigideas.blogspot.com Grace Boyle

    @Rosaline Your last line is a great summary: “What if what we want to project is exactly how we feel, there can't be too many misunderstandings.” I think being expressive and true to yourself is the most important aspect. I suppose sometimes our mannerisms don't match our thoughts and when we're uncomfortable/nervous we don't always want everyone to see that on the outside. Thanks for sharing, on hair twirler to the other :)

  • http://www.smallhandsbigideas.blogspot.com Grace Boyle

    @Carlos Understanding it is key. In terms of the workspace and communication, it can come in very handy when you recognize it like you do. I enjoy hearing the male perspective as well! Thanks Carlos.

  • http://lightonbrokenglass.blogspot.com/ Amy Segreti

    What's especially interesting is the tilting your head as a sign of submission… I don't think I would have thought of that! Great, eye-catching post, Grace.

  • http://www.smallhandsbigideas.blogspot.com Grace Boyle

    @Amy Thanks! It is interesting. I mostly tilt my head when I'm thinking or feeling inquisitive…

  • http://womeninspirations.com/ Women inspirations

    Thanks for the tips! I should follow these to impress guys.

  • http://www.smallhandsbigideas.blogspot.com Grace Boyle

    @Women Inspirations I'm glad you like the tips. I look at this list as a basic informational guideline for body language. I'm not sure if following them would impress guys, because in return, there are many body language cues that men use that are not impressive and/or negative. It just depends, but it's great to know, right? Thanks for stopping by.

  • http://womeninspirations.com/ Women inspirations

    Thanks for the tips! I should follow these to impress guys.

  • http://www.smallhandsbigideas.blogspot.com Grace Boyle

    @Women Inspirations I'm glad you like the tips. I look at this list as a basic informational guideline for body language. I'm not sure if following them would impress guys, because in return, there are many body language cues that men use that are not impressive and/or negative. It just depends, but it's great to know, right? Thanks for stopping by.

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